Frequently Asked Questions
What materials are your products made from?
Every piece is made from genuine Ethiopian leather. Full-grain cow leather is our standard, with select pieces in camel leather or recycled leather. Each product page lists the specific material.
How long does an order take to arrive?
Within Ethiopia, orders typically arrive in 2-5 business days. International orders vary by destination, see our Shipping page for details.
Can I return or exchange an item?
Yes, see our Returns page for the full policy and how to start a return.
Do you offer wholesale or export partnerships?
Yes. Reach out via WhatsApp or email through our Contact section and we'll get back to you about wholesale pricing and export logistics.
How do I know what size to order for belts or bags?
Check our Size Guide page for measurements on each product category.